{"id":346,"date":"2025-11-11T09:04:32","date_gmt":"2025-11-11T09:04:32","guid":{"rendered":"https:\/\/nusa.com.pt\/?page_id=346"},"modified":"2026-03-06T12:31:11","modified_gmt":"2026-03-06T12:31:11","slug":"faqs-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/nusa.com.pt\/en\/faqs-perguntas-frequentes\/","title":{"rendered":"FAQs - Frequently Asked Questions"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section section_has_divider et_pb_bottom_divider zoom-header\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24\">\n<div class=\"et_pb_heading_0 et_pb_heading et_pb_module et_flex_module\"><div class=\"et_pb_heading_container\"><h1 class=\"et_pb_module_header\"> Faq's - Frequently Asked Questions<\/h1><\/div><\/div>\n<\/div>\n<\/div>\n<div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_24_24_phone et_flex_column_24_24_phoneWide\">\n<div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What types of massages are available at the Nusa Massage Spa?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We offer a wide selection of therapeutic and relaxation massages, including Relaxation Massage, Deep Tissue, Thai Massage, Four Hands Massage, Couples Massage, Lomi Lomi, Hot Stone Massage, Reflexology, Abhyanga and Hot Candle Massage, among other special treatments.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long do massage sessions last?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Sessions usually last 40, 60 or 90 minutes, depending on the treatment chosen. Contact us via WhatsApp to find the most suitable option for you.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What are the massage prices?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Prices vary according to the treatment and duration chosen. Contact us by WhatsApp to receive the full price list and a personalised proposal.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Do I need to book in advance?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We always recommend booking in advance to guarantee availability. You can book quickly by WhatsApp - we respond within minutes.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_4 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Can I choose my therapist?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Yes, you can request a specific therapist when booking your session. We will do our best to accommodate your preference, subject to availability.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_5 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Does Nusa Massage Spa offer hotel massage services?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Yes, our therapists will come to your hotel in Lisbon and turn your room into a private spa. Just send us a WhatsApp message with the name of your hotel and we'll confirm availability within minutes.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_6 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What should I wear during the massage?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Don't worry - a bathrobe, slippers and clean towels are provided to ensure your comfort and privacy throughout the session.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_7 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What products are used in massages?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We use a premium selection of natural products, including the brands Ritualis (91% natural), Atelier do Sab\u00e3o (98% natural) and Sanctuary Luxury Spa. Your skin is in good hands.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_8 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Can I talk during the massage?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Of course - but it's not compulsory! Many clients prefer to relax in silence, others like to chat. The session is completely tailored to your mood.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_9 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Should I eat before the massage?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We recommend avoiding heavy meals in the two hours before the session. A light meal is perfectly acceptable.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_10 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Which hotels in Lisbon cover home massage services?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We'll come to any hotel in the centre of Lisbon. Just send us the name and address of your hotel by WhatsApp and we'll confirm availability in minutes.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_24_24_phone et_flex_column_24_24_phoneWide\">\n<div class=\"et_pb_toggle_11 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How is the hygiene of the facilities guaranteed?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>After each session, the rooms are thoroughly cleaned and disinfected. All towels and dressing gowns are washed with oxygenated products, guaranteeing a fresh, clean and safe experience every time.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_12 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Are there any health conditions that prevent you from having a massage?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Some health conditions may require specific care or contraindicate certain treatments. We recommend that you inform us of any relevant health conditions when booking your session, so that we can advise on the most suitable and safe treatment for you.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_13 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Do you offer massages for couples?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p><em>Yes, our Couple's Massage is a synchronised experience for two, performed by two specialised therapists at the same time. An unforgettable experience to share.<\/em><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_14 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Do you have a car park?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We don't have our own car park, but there are several public parking options near the spa, in the Saldanha area.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_15 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How can I book a session?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>The quickest way is via WhatsApp - we'll get back to you in minutes and take care of everything. You can also call us on +351 935 676 279 or fill in the form on our contact page.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_16 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Do you sell gift vouchers?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Yes, we offer gift vouchers so that you can offer a wellness experience to your loved ones. Contact us by WhatsApp for more information.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_17 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How do I get to the Nusa Massage Spa in Lisbon?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We are located at Av. Defensores de Chaves 15, Piso 6A, in the Saldanha area of Lisbon. The nearest metro station is Saldanha, served by the Yellow and Red lines. See Google Maps for detailed directions.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_18 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">It's my first massage - what should I expect?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>There's nothing to worry about! Your therapist will welcome you and talk briefly about your needs before the session. Everything is done at your pace and comfort -- you can indicate your pressure preferences and areas to work on at any time.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_19 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">What are the opening hours?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We are open Monday to Saturday from 9.30 to 21.30 and Sunday from 11.00 to 21.30.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_20 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">Can I give a massage as a present?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>Yes, our gift vouchers are a unique and memorable gift for birthdays, Valentine's Day, Mother's Day or simply to spoil someone special. Contact us by WhatsApp for more details.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_toggle_21 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_pb_module et_flex_module\"><h5 class=\"et_pb_toggle_title\">How long in advance should I book the massage service at the hotel?<\/h5><div class=\"et_pb_toggle_content clearfix et_flex_module\"><p>We recommend booking at least a few hours in advance, although we are often able to respond to last-minute requests. Contact us by WhatsApp to check immediate availability.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_dark et_pb_module et_flex_module\" href=\"https:\/\/wa.me\/351935676279?text=Ol\u00e1!%20Tenho%20uma%20quest\u00e3o%20que%20n\u00e3o%20encontrei%20nas%20FAQs%20do%20Nusa%20Massage%20Spa.%20Podem%20ajudar-me%3F\" target=\"_blank\" data-icon=\"\uf232\" rel=\"noopener\">Can't find the answer to your question? Talk to us on WhatsApp - we'll get back to you in minutes.<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQs &#8211; Perguntas Frequentes sobre o Spa. Respostas claras e completas sobre os t\u00f3picos mais comuns relacionados com o Spa.<\/p>","protected":false},"author":1,"featured_media":223772,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-346","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/pages\/346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/comments?post=346"}],"version-history":[{"count":47,"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/pages\/346\/revisions"}],"predecessor-version":[{"id":223760,"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/pages\/346\/revisions\/223760"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/media\/223772"}],"wp:attachment":[{"href":"https:\/\/nusa.com.pt\/en\/wp-json\/wp\/v2\/media?parent=346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}